Privacy policy.
This Privacy Policy explains how we collect, use and protect your personal information when you use this website. By visiting or using the site you agree to the practices described here.
Information we collect
We collect information in the following ways:
Information you provide directly:
• When you contact us by email
• When you sign up to our newsletter
• When you make a purchase
• When you complete forms on the site
This may include your name, email address, postal address, phone number and payment details.
Information collected automatically:
• IP address
• Browser type
• Pages viewed
• Time spent on the site
• Device information
This data is collected through Google Analytics and Squarespace site activity tools.
How we use your information
We use your information to:
• Process orders and payments
• Respond to enquiries
• Send newsletters or updates if you have opted in
• Improve the website and user experience
• Keep records for accounting and legal purposes
We do not sell or share your personal information with third parties for marketing purposes.
How we store your information
We store information using the following services:
Google Workspace for emails, documents and communication.
Squarespace for website hosting, shop orders and contact forms.
Google Analytics for website activity tracking.
These services use secure servers and industry standard protections.
Cookies
This website uses cookies to help the site operate efficiently and to understand how visitors use it.
You can control or delete cookies at any time through your browser settings.
Email marketing
If you sign up for our newsletter, we will use your email address to send updates about products, events or news. You can unsubscribe at any time by using the link in any email.
Payments
When you make a purchase, payment information is processed securely by Squarespace and its approved payment processors. We do not store or have access to full payment card details.
Sharing your information
We may share your information only when required to:
• Process orders
• Comply with legal obligations
• Protect our rights or the security of the website
We do not share your information for advertising by other companies.
Your rights
You have the right to:
• Request a copy of the personal information we hold about you
• Ask us to correct or delete your information
• Withdraw consent for email marketing at any time
To make a request, please contact us using the details below.
Children
This website is not intended for children under 16. We do not knowingly collect data from anyone under this age.
Changes to this policy
We may update this Privacy Policy when needed. The latest version will always be posted on this page.
Contact
If you have questions about this Privacy Policy or would like to make a data request, please contact us.